Policies &

Product Care

Shipping & Handling

   All purchases will be processed upon receipt of payment. Orders may be altered or canceled prior to shipment.  Items are generally shipped within 3-5 business days.  Should your order require special handling please contact us prior to placing your order to confirm availability. All packages are shipped through USPS First Class Mail with delivery confirmation.

Care Instructions

     We recommend washing all items before use,

particularly in regard to food containers.

 

Turn all bags inside-out (so that waterproof liner is on the outside) before placing them in the washer.

Wash & dry on cool/cold cycle, with like colors.

 

Snack bags are food-safe, BPA, Phlalate, and lead free. Washer & Dryer friendly. Snack Bags and Wet Bags should never be microwaved, run through a dishwasher or ironed.

Returns & Exchanges

     We take pride in all of our handcrafted items. Because we make each item individually, no two items are exactly alike. If for some reason your purchase is not up to your standards, we are happy to accept returns of unused, unwashed items. Refunds/exchanges must be made within 30 days of your purchase. Refunds will be issued in the same form of payment less shipping and handling charges.

 

For returns, exchanges, or more inquiries, please contact us.

Wholesale Orders

     Stitchology has special pricing available for bulk and wholesale orders. For more information and inquiries, please

visit our contact page.